pressing 'sign out' here is fine, we're updaing the box to be more informative :P you may have to re-enter exchange connections but it won't affect your BF data
Replying to @SBF_FTX @ftx_app
Having the same problem as the others and can’t log in back cos the session invalid dialog box keeps popping up. Should I press sign out or will it wipe off my portfolio too? 👀
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Not letting you exit the app to view 2 factor identification to get into your account… this is bad
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Same here! Ugh
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sorry can you guys be more specific -- what happens? BTW I think we are pushing out an updated text box that makes it more clear what to do
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@SBF_FTX in my case is GA-based 2FA FYI
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try 'sign out' there not 'log in'
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Hey Sam, tried signing out and logging back in. The problem happens when it asks for 2FA code. When you switch app and goes back to FTX, the session invalid dialog box will pop up again and you can’t get rid of it.
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In my case I’m using GA 2FA. And even if I copied the code from GA in advance, once I inputted it, the dialog box will inevitably pop up again and we have to start the process all over again.
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This is my exact issue!
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to make sure, you guys are clicking 'sign out' not 'log in' in this screenshot right?

6:40 AM · Oct 13, 2021

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